Exetel Wireless Broadband Services (21/05/10)
Service Supply
Exetel uses the Optus 3G mobile network to provide wireless data services to residential and business customers. The Optus 3G network is a constantly growing network that has capacity and areas being added on a constant basis. Exetel does not 're-sell' Optus Retail wireless 'plans' but directly connects to the Optus 3G network via its own points of interconnect.
You can connect to the Exetel wireless broadband services either via a mobile handset that has data capability, via a USB modem that can accept a sim card or by using a desk top, lap top or notebook computer that has an inbuilt wireless broadband chip set and sim socket.
Exetel provides "data only" plans predominantly for computer only users or "data and mobile call plans" to be used in mobile telephone hand sets. Both plans allow the user to use VoIP to make telephone calls at much lower rates than land lines or most mobile plans.
Service Coverage
The current maps of all parts of Australia can be found by clicking on the 'Coverage Maps' (sidebar link on the left hand side of this page). These maps are being constantly updated and provide a reasonable guide to any user being able to obtain realistic service. However, these maps are simply a guide and many factors can influence whether a particular user can obtain a suitable service or any service at all.
There are too many variables including number of concurrent users at any time on any tower in any location, the distance from any tower, the quality of the equipment being used, obstructions between the user and the tower being accessed for any estimate of speed likely to be obtained from this service at any given time or in any given location.
Advantages of Exetel's Wireless Broadband
You can buy a wireless broadband service direct from Telstra, Optus or Vodafone oor one of those companies re-sellers or wholesale customers. The range of plans and conditions is very 'wide' and very 'deep' with a blaze of disclaimers and 'fine print' applying to virtually every description of what you mght get and how much it might cost.
We believe Exetel offers you the following sensible advantages over most competitive offerings.
- The plans are simple to understand and have very little 'fine print' or 'conditions'.
- All plans are offered with three components:
- A once only set up fee
- A monthly service charge
- A clearly stated cost per gigabyte used (both uploads and downloads are counted)
- A contract period of twelve months.
- You are free to use any 'equipment' to connect to the Exetel service and you are free to obtain that equipment from whatever source you choose.
- Support for any issue you encounter is a phone call away with the phone being answered on average in less than a minute.
